hello_marion154
May 03, 2026
"I set up the caregiver controls without much..."
I set up the caregiver controls without much trouble, and overall they’ve been working well. A couple of the settings could be explained a little better, but once I figured them out, it was really helpful. Weirdly, I remember doing most of the setup while my microwave was beeping nonstop because I forgot about my coffee. So yeah, it was easy enough even with that going on.
paulettehyman6343
April 29, 2026
"Calls are usually clear, and..."
Calls are usually clear, and I’m not constantly having to repeat myself, which is nice. I’ve had a couple times where the audio got a little muffled, and I kind of blame whoever runs this for not smoothing that out yet, but overall it works well for my day-to-day calls. I’d give it 4 stars.
robertziolkowski6193
April 17, 2026
"Easy Return Process"
I ended up needing to return it, and customer support made the whole process easy. My sister had warned me returns can be a headache, but this was actually handled without much hassle.
Nick_jackson74
April 14, 2026
"Good warranty and easy to deal with"
I bought mine from razmobility.com, and the warranty made me feel a lot better about spending the money. I had a small issue come up, nothing major, and they explained what was covered in a really clear way. No runaround, no back and forth forever, just straightforward help. I really appreciated that.
"Good for peace of mind"
I got this for my dad mostly because of the emergency button, and its been really helpful. He can press it easy enough, and I feel a lot better knowing he has it when he's home by himself. Setup wasnt hard either, which was a relief. It’s not super fancy or anything, but it does what we needed it to do, and thats the main thing.
MelodyStone
March 22, 2026
"Battery doesn’t last long"
It dies a lot faster than I expected. I was hoping it would hold a charge better, but I find myself needing to recharge it often.
Tammy_driskill84
February 28, 2026
"Helpful setup support, but not the smoothest"
I ordered from razmobility.com and needed some help getting the phone set up. The person I spoke with was friendly and walked me through the steps, and my gut feeling was that they really were trying to help. I did get it working in the end, which I appreciated. That said, it took longer than I expected, and I had to ask the same question more than once because a few parts were a little confusing over the phone. It wasn’t a bad experience at all, just not as smooth as I hoped it would be. I’m glad they offer setup help, but I feel like the process could be made a bit easier.
Eleanor-harper
February 23, 2026
"I’m really grateful for how much…"
I’m really grateful for how much this has helped my dad. He can get around and call us when he needs to without someone helping him every minute. The setup was easy, and it’s made him feel more independent again, which means a lot to our family.
jacqueline.Mart
February 05, 2026
"Box was beat up again"
I ordered from razmobility.com and the item itself seems to be working fine so far, so that part is okay. But the box showed up in rough shape, which was frustrating to see again.
One side was crushed and some of the tape was already coming loose. I’ve dealt with this kind of thing before, so opening it was more stressful than it should’ve been because I kept thinking something inside was going to be damaged.
For a product like this, I really expected better packaging. It looks like everything turned out mostly fine, but I’m tired of having to worry about the same shipping condition issue every time a package shows up looking like it barely made it...
ElmerWong_55
February 02, 2026
"I got this for my dad…"
I got this for my dad, and it’s been really good. The volume is loud, loud enough that he can hear calls much better now, even when the TV is on. The ring is also loud, which helps a lot. So far, we’re very happy with it.
William.snodgrass
January 29, 2026
"The screen is okay overall, but…"
The screen is okay overall, but reading small text on it gets tiring after a while. It does the job, but the experience feels kind of impersonal, like I’m just dealing with a ticket number instead of something made with real users in mind
albertamarthe0249
January 29, 2026
"Pretty good overall, but tracking could’ve been better"
I ordered from razmobility and, the shipping was faster than I expected. I got the tracking info the next day, and the package actually showed up a little earlier than I thought it would. That said, I did have mixed feelings at first because the updates were kind of slow and I wasn’t totally sure what was going on. In the end, the item arrived safely and everything was fine, so overall it was a good experience.
RobertStelter_33
January 18, 2026
"Holding Up Well After a Few Weeks"
I got this device from Raz Mobility for my dad a few weeks ago, and so far it’s been doing really well. He’s already dropped it a couple of times since then, which I kind of expected, but it still works perfectly. No cracks, no strange glitches, nothing concerning. After using it day to day for a bit now, it feels solid and reliable enough for him...
robertlove5173
January 08, 2026
"Pretty easy to use, but a little clunky!!!"
Overall, the site was easy to figure out, and I was able to find what I needed without too much hassle!!! A few pages did feel kinda slow, though, and some details weren’t as clear as I would’ve liked... especially when I was trying to double-check things. Not a bad experience at all, just not quite as smooth as I was hoping for!!
MargaritaReinhardt_54
January 08, 2026
"Helpful site for finding a simpler phone"
I used razmobility while helping my dad look for a phone that would be easier for him to use. the site was straightforward to get around, and the accessibility info was actually helpful instead of being buried somewhere ridiculous. I liked that the product pages were clear, with bigger photos and details about things like voice control, screen reading, and simple menus. Checkout worked fine on my laptop, too. I’m giving it 4 stars because a few pages loaded a little slowly, and comparing models took more clicking around than I expected. Still, it made the whole process a lot less stressful
"Got my setup fixed"
They helped me get everything set up and working properly, which I really appreciated. I did have to wait a little bit, though, not the end of the world, just worth mentioning. Overall, solid experience.
JoanBreiner
January 02, 2026
"Finally, coverage that actually works where I need it"
I’ve been getting a solid signal around town and even on longer drives, which is what I was waiting for. Calls barely drop, and that was the main thing that used to drive me nuts. So far, I’m happy with it.
rita_Jones71
January 02, 2026
"Easy Activation"
I got it activated without any hassle at all. The whole process was simple and went smoothly, which I really appreciated.
diane_Withrow89
December 26, 2025
"I changed my monthly plan and..."
I changed my monthly plan and expected it to be a bigger hassle, but it wasn’t at all. I kept thinking I must have missed a step or something, but nope, it went through smoothly.
alfonzorice3857
December 26, 2025
"The design is okay overall and it looks..."
The design is okay overall and it looks fine, but it does feel kind of bulky in use. The buttons also feel a little awkward to press. Anyway... it gets the job done, but I wish it felt a bit more comfortable.